Welcome to the Renfrew County Community Use online reservation system!
How it works
Step 1: Fill out your info. Once we know a little more about you, we can help you keep track of your permits and bookings.
Step 2: Activate your account. To make sure your email address is valid, we will send you an email to the address you provide. From there you can quickly activate your account by following the 'activate' link.
Step 3: Log in and start booking. After activating your account, you'll be able to log in and start booking spaces. The on-screen instructions will help you through this process.
Step 4: Awaiting approval. All permit requests must be approved by the Community Use Coordinator. After submitting a request, you'll notice that your permit is still pending.
Step 5: Using your permit. Once your permit has been approved, you are then able to use the facilities on the days you have booked.
That's it! To get the process started, click register below.
Frequently Asked Questions
- 1) How long before my event should I request a permit?
- 2) Do all schools cost the same?
- 3) Why do you need to know how many participants?
- 4) Why do you need to know if participants are under 18?
- 5) Can we rent out classroom space?
- 6) What if I want a room that is not listed?
- 7) What times can I request?
- 8) What does the red highlighted area mean?
- 9) Our group wants to use school equipment.
- 10) What if we need to make changes to our permit once we have input it and/or it is approved?
- 11) If I have a question about my permit what should I do?
- 12) Once I submit my request is it approved?
- 13) How long will it take before my request is approved?
- 14) How will I know if my permit is approved?
1) How long before my event should I request a permit?top
You need to request your permit at least two weeks in advance of your event; the sooner the better.
2) Do all schools cost the same?top
When you are requesting a weekend permit at a school that is not on municipal water systems, there may be additional charges.
3) Why do you need to know how many participants?top
Our on-site staff need to be aware how many people will be entering the building. This information is also required for Ministry reports.
4) Why do you need to know if participants are under 18?top
The Ministry mandates water flushing of the pipes in our schools if there will be youth programs taking place. This is to flush the lines for possible lead content.
5) Can we rent out classroom space?top
Classroom space in our Secondary Schools can be requested by outside groups, but it is up to the Principal whether permission will be granted. The Rentals Secretary will check with the Principal to see if the space can be released.
6) What if I want a room that is not listed?top
Typically, gyms, auditoriums and cafeterias are the facilities approved for community use. If you wish to use another facility please contact the Rental Department to discuss.
Note: Specialized areas are not available for community use eg. Weight/Exercise rooms, Libraries, Computer Labs, Food Studies and Technological areas.
7) What times can I request?top
On a school day, you can request anytime between 6 and 10 pm. On the weekend, permits usually start no earlier than 8 am and go no later than 11 pm (except for special events).
8) What does the red highlighted area mean?top
Red indicates that there is a conflict with the date. That particular space is not available during that time on the date you have requested. You can hold your curser over it to receive an explanation. Click on it to adjust the time, day or school. Conflicts can be removed by clicking 'remove'. All PD Days and board holidays (including March Break, Christmas and summer) will show as conflicts.
9) Our group wants to use school equipment.top
Permit holders are only allowed the use of the tables and chairs, as listed on the permit, if they are available at that school. The use of any equipment is at the discretion of, and must be arranged through, the principal. If the equipment is expensive and/or specialized i.e. sound system, lighting, etc. then the school may want to charge for it's use and/or want to have someone on site. These arrangements vary from school to school and any arrangement is between the school and the permit holder.
10) What if we need to make changes to our permit once we have input it and/or it is approved?top
Changes and additions can be requested through your permit on-line. At lease 3 days notice is required.
11) If I have a question about my permit what should I do?top
There is a 'discussion' option in your permit. Enter your question here and the Rentals Department will respond.
12) Once I submit my request is it approved?top
No, there may be other requests ahead of yours that are awaiting approval. This is especially true in the summer, when the volume is high.
13) How long will it take before my request is approved?top
Depending on when you input your request it could take 3-4 weeks. Summer is the busiest time and will take the longest. Through the school year, approval could be as quick as a day or two.
14) How will I know if my permit is approved?top
Once your permit has been approved, you will receive an e-mail copy. There may be some dates missing from your original request. Be sure to check the dates in the listing. You can go back into your permit to add additional dates on a different day, different time or different location.